Right On Appliance LLC SMS Privacy Policy & Messaging Terms

SMS Privacy Policy

Right On Appliance LLC respects your privacy. This policy explains how we collect, use, protect, and manage your information when you opt in to receive SMS messages from us.

1. Data Collection

When you contact us, request appliance repair services, submit a website form, or opt in to receive SMS messages, we may collect your name, email address, mobile phone number, service address, and information relevant to your service request.

We collect only the information necessary to respond to inquiries, coordinate appointments, provide customer support, and deliver the communications you have agreed to receive.

2. Data Usage

We may use your information to:

• Respond to inquiries and customer service requests.

• Provide appointment confirmations, scheduling updates, and service-related notifications.

• Send informational SMS messages for which you have provided consent.

• Respond to customer questions and provide support.

We will not use SMS consent as authorization to send unrelated promotional messages.

3. Data Security

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

4. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain relevant business records, comply with applicable legal obligations, and fulfill the purposes described in this policy.

You may request the deletion of your personal information, subject to applicable legal, regulatory, and recordkeeping requirements.

5. Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge you for sending or receiving text messages, depending on your mobile plan.

Message frequency varies based on your service requests and interactions with Right On Appliance LLC.

6. SMS Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to a message from us. After opting out, you will receive a confirmation message, and we will stop sending further SMS messages covered by that opt-out, except where otherwise permitted or required by law.

You may also contact us directly to request assistance with your messaging preferences.

7. Help and Support

For assistance with SMS messages, reply HELP to a message from us or contact:

Right On Appliance LLC
Phone: (520) 503-5300

8. No Sharing of SMS Consent

Mobile opt-in data and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that help us operate our messaging program, deliver SMS messages, or provide related technical services. Such providers may process information as necessary to perform services on our behalf, subject to applicable requirements.

9. Data Sharing

We do not sell customers’ personal information or share mobile opt-in data and SMS consent with third parties for their own marketing or promotional purposes.

Information may be disclosed when necessary to provide requested services, operate our business, comply with applicable law, or protect our rights, subject to applicable privacy requirements. These disclosures do not authorize third parties to use SMS consent for their own marketing.

Right On Appliance LLC — Messaging Terms and Conditions

1. Messaging Program

The Right On Appliance LLC messaging program provides conversational and informational messages related to customer inquiries, appliance repair services, appointment scheduling, service updates, and customer support.

Messages will be sent only where appropriate consent has been obtained.

2. Consent to Receive Messages

By opting in to receive SMS messages, you agree to receive the types of messages described in the applicable consent disclosure. Consent to receive SMS messages is not a condition of purchasing goods or services.

Message frequency varies depending on your interactions and service needs.

3. How to Opt Out

You may cancel SMS messages at any time by replying STOP to the number from which you received a message. You will receive a confirmation of your opt-out, after which we will stop sending further messages covered by your request.

To receive messages again, you may need to complete the applicable opt-in process.

4. Help and Assistance

For help, reply HELP to a message from us or contact:

Phone: (520) 503-5300

5. Message and Data Rates

Message and data rates may apply to messages sent or received through this program. Contact your wireless carrier for details about your plan and applicable charges.

6. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

7. Privacy

Your information will be handled in accordance with this SMS Privacy Policy and the applicable privacy practices of Right On Appliance LLC.

8. Changes to These Terms

Right On Appliance LLC may update these messaging terms when necessary. Updated terms will be published on this page, along with any applicable effective date.

Contact Information

If you have questions about this policy or our messaging program, please contact:

Right On Appliance LLC
Phone: (520) 503-5300